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Arrivals

How activation works

Once payment is confirmed, the key lands in your account. Redeem it on the platform shown on the product page, in the steps below.

From payment to your board

We email you when a key is ready. The email links to your account and never contains the key itself.

  1. Step 1: Payment confirmed: your key departs for your account
  2. Step 2: It waits on blank flaps until you reveal it
  3. Step 3: Copy it, or open the platform's redeem page
Step 1 of 3Sample data
Once payment is confirmed your key is issued to your account. It waits on blank flaps until you reveal it, then you copy it or open the platform's redeem page. Illustration with sample data.

Steam

You needa Steam account and the Steam app

Steam's redeem page(opens in a new tab)Steam keys
  1. Step 1: Open Steam and sign in.
  2. Step 2: Open the Games menu, then choose Activate a Product on Steam…
  3. Step 3: Enter the key and follow the prompts.
  4. Step 4: The game appears in your Library.

Xbox

You needa Microsoft account

Xbox codes have 25 characters.

Microsoft's redeem page(opens in a new tab)Xbox keys
  1. Step 1: Go to redeem.microsoft.com and sign in with the account you play on, or on console open Microsoft Store and choose Redeem.
  2. Step 2: Enter the 25-character code.
  3. Step 3: Confirm.

PlayStation

You needa PlayStation Network account in the key's region

PlayStation codes have 12 characters.

PlayStation Store(opens in a new tab)PlayStation keys
  1. Step 1: On PS5 open PlayStation Store, choose … then Redeem Code, or on store.playstation.com open your profile and choose Redeem Codes.
  2. Step 2: Enter the 12-character code.
  3. Step 3: Confirm.

Nintendo

You needa Nintendo Account (Nintendo Switch)

Nintendo codes have 16 characters.

Nintendo's redeem page(opens in a new tab)Nintendo keys
  1. Step 1: Open Nintendo eShop and select your user.
  2. Step 2: Choose Redeem Code.
  3. Step 3: Enter the 16-character code and confirm.

Epic Games

You needan Epic Games account

Epic's redeem page(opens in a new tab)Epic Games keys
  1. Step 1: Sign in to the Epic Games Launcher or epicgames.com.
  2. Step 2: Open your account menu, then choose Redeem Code.
  3. Step 3: Enter the key and choose Redeem.

GOG

You needa GOG account

GOG's redeem page(opens in a new tab)GOG keys
  1. Step 1: Go to gog.com/redeem and sign in.
  2. Step 2: Enter the key.
  3. Step 3: Confirm. The game appears in your GOG library.

EA app

You needan EA account and the EA app

EA app keys
  1. Step 1: Open the EA app and sign in.
  2. Step 2: Open the menu (☰), then choose Redeem code.
  3. Step 3: Enter the key and choose Next.

Ubisoft Connect

You needa Ubisoft account and Ubisoft Connect for PC

Ubisoft Connect keys
  1. Step 1: Open Ubisoft Connect and sign in.
  2. Step 2: Open the menu (☰), then choose Activate a key.
  3. Step 3: Enter the key and confirm.

Battle.net

You needa Battle.net account and the Battle.net app

Battle.net account page(opens in a new tab)Battle.net keys
  1. Step 1: Open Battle.net and sign in.
  2. Step 2: Open your account menu, then choose Redeem a Code.
  3. Step 3: Enter the key and confirm.

Rockstar

You needa Rockstar Games account and the Rockstar Games Launcher

Rockstar keys
  1. Step 1: Open the Rockstar Games Launcher and sign in.
  2. Step 2: Open the account menu, then choose Redeem Code.
  3. Step 3: Enter the key and confirm.

If a key doesn’t work

Replacement or refund if a key doesn't work. We reply within 1 business day.

Common problems

The key is for another region
Check the region on the order page. A region-locked key activates only on an account registered in that region. If the product page stated a different region from the key you received, report it from the order.
The key says it was already used
Report it from the order with a screenshot of the message. We check it with the issuer and replace the key, or refund it if no replacement is available.
The platform asks for a different account type
Some keys need a specific account, such as a PlayStation account in the key's region. The requirement is listed under “Before you buy” on the product page.
How to report it
Open the key in Account → Keys and choose “Key not working? Report it” within 30 days of delivery. We check it within 3 business days and send a replacement key, or refund it if no replacement is available.
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